After Hours, Weekends & Holidays

For urgent matters when the office is closed, call the office number (978) 664-4698 and the answering service will contact the Doctor. Call backs when possible are made within 20 minutes. If you do not hear back from us within 30 minutes, please call office number again.

For weekends, holidays and vacations, our Practice shares coverage with several other pediatricians in the area, so there will ALWAYS be a doctor available for you to speak with. During the weekend, holidays or vacation time, call the office number (978) 664-4698 and the answering service will contact the doctor on call.

Covering Physicians

  • Dr. Matthew Brewer, Dr. Leslie Nystuen (548 Lebanon Street, Melrose, MA)
  • Dr. Jeffrey Feldman (340 Main Street, Ste. 101, Melrose, MA)

If you feel it is a life threatening emergency, please call 911 or go directly to the closest emergency room. Any suspicion of poisoning, call Poison Control Center at 1-800-222-1222.


NRP accepts most health insurances including: Aetna, Allways, BCBS, Cigna (except Local Plus), Harvard Pilgrim, MassHealth (as secondary insurance), Multiplan, Tricare, Tufts (except Select, Spirit and Steward Plans), Tufts Health Together with Boston Children's ACO, United Healthcare. If you are uncertain we accept your specific insurance, please call our Front Office for assistance.

Before your first visit, we ask that you contact your insurance company and list Vladimir Gleyzer, MD as your child's Primary Care Physician.

Inaccurate or out of date insurance information prevents our office from receiving reimbursment for services rendered. Please be prepared present your insurance card at each visit.

Co-payment will be due at the time of your visit.

Specialist Visits & Referrals

We can assist you in finding specialists for your child when necessary. If your insurance requires that you obtain a referral authorization to see a specialist, please call our office or submit request through MyChart Patient Portal two weeks in advance of the visit and provide us with:

  • The specialist’s name
  • The specialist’s NPI number (National Provider Identification)
  • The date of the first appointment
  • The number of visits required
  • The specialist’s contact information

For all emergency referrals, please contact our office the next business day with all necessary information in order to process a referral.

Prescription Refills

Prescriptions can be called in during regular office hours, Monday thru Friday. Please allow 72 hours for all refills, when possible. Our preferred method would be to use our MyChart Patient Portal, 24/7 to request Prescription Refills; messages will be reviewed during regular business hours. Some prescriptions may require being picked up at our office.